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Broadcast, On Demand and Fax to Email |
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Connaught can offer all the benefit of broadcast and on demand messaging by fax, an area where the company has many years experience. |
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Some customers prefer fax as it delivers a print copy of the information which can be immediately read. |
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How does Fax broadcast work? |
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· Send your list of fax numbers directly to Connaught |
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· Then send the document you want despatched into the Connaught system, telling us the time and date you want it sent to you list of names or addresses. |
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· Messages are then simultaneously delivered. |
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· Busy signals or failed transmissions are automatically re-dialled until contact is made and a hard copy confirmation report of success and failure is produced. |
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Features and benefits of Connaught's fax broadcast service |
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· Automatic retry for increased success rate |
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· Incorporate database merge fields for superior fax quality |
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· Detailed reports for efficient monitoring are available anytime online showing the status of your job. |
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What are the advantages of a managed service? |
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For customer wanting to use Connaught's facilities regularly, then a managed service provides a number of advantages. |
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· No capital outlay |
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· Monthly charges |
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· No minimum contract period |
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Fax on demand technology enables your customers, prospects or staff to access and receive information on your products and services. It is an entirely automatic service and is available 24/7, 365 days a year. |
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All kinds of information can be provided: |
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· Full text news |
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· Sales brochures |
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· Product or Service Information |
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· Price Lists |
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· Technical Support Instructions |
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· Corporate Communications |
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On demand services are very simple. The customer calls your Fax on Demand number to request for information. Following simple prompts, they can request the desired information using a touchtone keypad. Next, the caller enters their fax number, to which the requested information is immediately faxed. Alternatively, if users using fax on demand who are calling from a fax machine can have the information sent directly to that number. |
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At times faxing a form is necessary; for example when a signature is needed; but handling these faxes, particularly in quantity is better done electronically. This is the time to consider fax to email. When receiving high volumes of faxes, these can be converted to electronic image and can be emailed for action or for storage. |